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Author: laura | October 4, 2016

How to Choose an HVAC Company?

To ensure your heating or cooling system is being serviced or installed by a professional, you must make certain they have all their credentials in order. Making sure the HVAC Company that you choose is qualified to perform Residential & Commercial Heating, Ventilation, and Air Conditioning services will ensure the job is done correctly adhering to local building codes and permit requirements. As the top rated HVAC Company in Milwaukee, Waukesha & Racine counties, here’s our 2 cents on how to choose an HVAC company:

Licensed

To do HVAC work in Wisconsin you must be licensed. Like any license, you have to keep your skills sharp to keep your license up to date; maintaining your HVAC license requires technicians to keep up with 1,000 hours per year for four years of work experience. In addition to the basic state HVAC license, Capital Heating & Cooling has a contractor dwelling license which means we’re licensed to handle much larger jobs than most HVAC contractors. This is important if your job requires electrical, plumbing, or other types of modifications, repairs or installations, or permits pulled for multifamily homes or larger facilities will be needed.

Insurance

Working with an HVAC company that is not sufficiently insured puts you at risk for mistakes and injuries that happen at your home or business; Capital Heating & Cooling carries over $5 million in insurance so our employees and clients are never at risk for accidents or injuries. Unfortunately, while not often these things do happen, and if your HVAC company is not insured, you’re on the line for related bills ie. Medical, etc. It’s important to consider how much insurance the HVAC Company carries; the minimal amount may do you no good if you need to use it.

NATE Certified Technicians

Your heating and air conditioning system is comprised of several complicated components that all must work together seamlessly in order for the system to be efficient. It’s important to choose an HVAC company that has qualified professionals on the job. Capital Heating & Cooling employs NATE Certified technicians because they are proven to be more productive than non-certified technicians and have the proven knowledge to repair your HVAC system right the first time – which means no wasting your valuable time and money.

ACCA ® (Air Conditioner Contractors of America) warns buyers to hire HVAC companies that employ technicians with nationally accredited certifications such as NATE ® North American Technician Excellence. To earn a NATE Certification, technicians must demonstrate real working knowledge of HVACR (Heating, Ventilation, Air Conditioning, and Refrigerant) systems, and pass a test that certifies them as an expert in their fields such as Residential AC repair service, Commercial AC maintenance, furnace installations, etc. NATE Certification requires both a time commitment and financial investment.

In addition to being NATE certified, HVACR technicians at Capital Heating & Cooling believe it’s part of their job to help identify solutions to lower your heating & cooling bills and are cross-trained to help you identify if it’s time to consider furnace or AC replacement services instead of repair. Our service teams come prepared to install energy savings solutions upon your request and can happily schedule a free in-home consultation review your furnace or AC replacement options.

Contact our NATE certified specialists for 24 hour heating and AC repair service.

Guarantees

When choosing a local HVAC company it’s important to avoid the mistakes that many have already made; like being over charged, or tricked into buying something you don’t need, or worse yet not having the problem solved but still paying for a repair (yes, we’ve seen it!)
Get it in writing! Especially if it’s regarding a warranty, guarantee, or anything an HVAC company promises you. Capital Heating & Cooling stands behind our work with multiple guarantees that ensure you’re 100% satisfied with the work we’ve performed. Written proposals are provide for every type of service such as AC installations, furnace repairs, or boiler maintenance, to ensure 100% accuracy and satisfaction on every job.

Heating & Cooling Company Reviews

With social media exploding in popularity, there is no excuse for not checking on the HVAC Company you are about to hire. We strongly suggest leveraging online heating and cooling company reviews from other customers before committing to just any local HVAC Company. Check their business profile on several social media websites and see how they interact with their customers. This is a great opportunity to contact those customers to see how they feel about the service they received. Be sure to find out if they have the same issues or type of system so you can compare the work. Don’t be afraid to ask questions, many people are more than happy to relate their experiences both good and bad with an HVAC company. Remember, just because someone has a T-shirt and a truck, does not make them experts in HVACR systems!

Capital Heating & Cooling has over 600 commercial and residential heating and cooling reviews on sites like Google, BBB, Yelp, Angie’s List, Home Advisor, Customer Lobby and more. Each and every customer review is personally addressed by a Capital Heating & Cooling customer service representative, who closely monitors customer satisfaction and addresses feedback and concerns. Across the board, our New Berlin HVAC company has stellar customer reviews because of our workmanship, 24 hour availability, and 100% customer satisfaction guarantee.

Pricing

A reputable HVAC company will use flat rate pricing that in line with national averages. That’s not to say the cheapest HVAC repair is the best, so be sure to ask about things such as guarantees, trip charges, and customer support. Rest assured, there’s no such thing as a free lunch, and so if your HVAC installation or repair cost seems too good to be true, it probably is. Most HVAC companies also offer HVAC financing to help make things such as commercial rooftop repairs, residential furnace installation, air oil to gas furnace conversion costs, and geothermal cooling installation more affordable.

24 Hour HVAC Service

Anyone can be available during normal business hours, but it’s important to work with an HVAC company who’s committed to customer service 24 hours a day. When you call for Capital Heating & Cooling for emergency HVAC repair service, we WILL answer and quickly dispatch an HVAC technician to your home or business who will arrive on time, in uniform and ready to work. Before committing to AC or furnace installation services, it’s a good idea to call the HVAC Company after hours to put their “24 hour HVAC service” to the test.

Contact our New Berlin HVAC office for 24 hour Furnace & AC repair Service.

HVAC Contractors

Tips on How to Choose the Best Commercial HVAC Company in Milwaukee & Beyond

As a business owner or facilities manager, your time is spread thin enough leaving no room for developing relationships with unreliable HVAC contractors again and again. You simply want someone you can trust to keep your business’s commercial heating and cooling system running efficiently. Capital Heating & Cooling is the top HVAC contractor in Milwaukee, Waukesha & Racine Counties; we’ve been developing relationships with businesses big and small throughout the country for over a decade. Our reputation for delivering reliable commercial maintenance service and 24 hour repair service is well known among Milwaukee’s business community. Banks, restaurants, hospitals, day cares, new construction, national retailers and more choose Capital Heating & Cooling in New Berlin, WI for Commercial HVAC services in Milwaukee and surrounding areas.

Aside from reputation in your local community, here are some helpful tips on why businesses choose Capital Heating & Cooling for Commercial HVAC service:

Licensed

This is a deal breaker. If they’re not licensed and insured – don’t use them. If something goes wrong, you could be on the line for the damages or injuries. Always ask for proof of insurance and contractor’s license. To do HVACR work in Wisconsin you must be licensed. Like any license, you have to keep your skills sharp to keep your license up to date. Maintaining a commercial HVACR license requires technicians to keep up with 1,000 hours per year for four years of work experience. In addition to the basic state HVAC license, Capital Heating & Cooling has a contractor dwelling license which means we’re licensed to handle much larger jobs than most HVAC contractors. This is important if your job requires electrical, plumbing, or other types of modifications, repairs or installations, or permits pulled for multifamily properties or larger facilities will be needed.

HVAC Contractor Reviews

Take a look at what others in your community have to say about HVAC contractors they’ve used. Forums like Google+, Angie’s List, and Better Business Bureau are great resources. Check their business profile on several social media websites and see how they interact with their customers.

Capital Heating & Cooling has over 600 commercial and residential heating and cooling reviews and each and every customer review is personally addressed by an in-house customer service representative. Across the board, our New Berlin Commercial HVAC company has stellar customer reviews because of our workmanship, 24 hour availability, and 100% customer satisfaction guarantee.

Accreditations

Choose a Milwaukee HVAC contractor that is affiliated with organizations like NADCA, NARI, ACCA, BBB, Angie’s List, Prime Buyers Report, etc. These reputable organizations do the heavy lifting for you of verifying that the HVAC contractor is legit and uses industry accepted practices.

Guarantees

What kind of Guarantees do they have? Ultimately, you want to know the HVAC contractor you choose will stand behind their work and keep their word when it comes to your commercial heating or cooling project. Capital Heating & Cooling in New Berlin, WI stands behind all our work with a 100% satisfaction guarantee.

Dependability

Will they be there when you need them? Capital Heating & Cooling is the 24 Hour HVAC contractors Milwaukee businesses depend on. We works24 hours because we understand business doesn’t stop – when you call Capital Heating & Cooling for 24 hour Commercial HVAC service we WILL answer your call and quickly dispatch a technician to your business or facility.

Professionalism

At your place of business you want an HVAC contractor that looks and acts professional at all times. Capital Heating & Cooling’s technicians are highly skilled both in their trade and in customer service.

Project Management

Who keeps the train running on time? As a business owner or facilities manager, you’ve got enough to worry about. Capital Heating & Cooling has a professional and experienced team of Commercial HVAC project managers that work with you from start to finish. Whether it’s multiple packaged rooftop unit installations for a large facility, design build for new construction, or a boiler replacement for a local business, you’re in good hands with the commercial project managers at Capital Heating & Cooling.

Looking for an HVAC contractor in Waukesha? Contact our New Berlin Commercial HVAC office for help.

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