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Google Rating

4.8

Based on 2623 reviews

Capital Heating & Cooling

4.8

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Toisha Nutt

1736006107

Very quick and knowledgeable. I truly appreciated the prompt response and reasonable pricing.

Faithann. Sheesley

1735931753

Hello,I had my annual furance tune up last week and my technician's name was Arno. He was a very nice and pleasant man. Called before he came over to let me know what time he would be there. Arno answered all my questions. Went over everything with me before he started working. Then went over everything when he was finished to make sure I was good to go.

Rose Santiago

1735928681

They do a wonderful job 👏 😀.

S Hines

1735914233

Adam came to our home to give a quote for repair work. Well as it turned out, all that was needed, was to press the reset button for 5 outlets and 2 lights. Adam was very honest, told us nothing further needed to be done. He didn't charge a fee for coming out. As a result, we replaced all outlets because of Adam's honesty. Jacob came out to do the repair work. Jacob (electrician) was very friendly, and was extremely professional. Let's just say our family will be using Capital for all of our electrical needs. I highly recommend this company!!! Honesty and integrity means everything to us. This company displayed it a billion times over. By the way, we were very happy with the completed work.

P K

1734122287

We have an older, complicated radiant heating system that was causing problems. Logan came out, explained our issues and walked us thru what needed to be done. The process was more like tuning a piano and took a little time and a lot of know how. Colin came out for the final visit and between the 2 of them, the system is working better than it ever has. Can't say enough about their professionalism, knowledge and commitment to customer satisfaction. Very pleased and impressed!

Kyle McGilligan-Bentin

1734099735

I have used Capital now for a complete furnace install (high efficiency boiler) and two mini split systems. I have had wonderful experiences with everything. Adam, the electrician has been great and all their installers. They are flexible in coming when I need them (sometimes same day and the next day) and they always make sure they communicate what is going on. I really love this company and will continue to be a member of their Cares club. Now just get plumbing!😁Just had Logan out yesterday to troubleshoot a boiler issue and a a thermostat issue. The guys is great, knowledgable, honest, and walks you through was is going on. Still love this company.

Mark Brodaczynski

1733256295

Jake & Joel did furnace install for me this morning. Called to alert me of their arrival. Arrived on time. Professional & courteous throughout. Chris the electrician as well. I work from home and sometimes have Protected info on my computer. They let me know before walking past so I was able to keep info private. Excellent service!

Tonya Powell

1732918643

Excellent customer service from beginning to end. My furnace went out, the week of Thanksgiving. Colin was awesome. He resolved the problem in less than 3 hours. Tony was awesome as well, his expertise with the ducts and vents were very informative. A great company to do business with!!!

Mark Volz

1732757584

I honestly can’t say enough nice things about their service. Colin, was an absolute professional, I got a call and text letting me know he’ll be over in a half an hour. He took care of what he needed to service my heat pump. He showed me something that could help, and wasn’t previously done the last seven times I had it serviced. And it fixed an issue I was previously told wasn’t an issue. Highly suggest Capital Heating and Cooling. Wished I had more heat pumps for them to help with.

Dunome Enterprise

1732128496

I thank God for extremely knowledgeable people such as the crew of this company they literally saved our lives and my house from exploding from this furnace. I bought this house within the last four years and for some reason I was adamant about not turning it on the year without getting maintenance done on it. It’s a good thing I didn’t allow it to run my house or us would be here to tell this story. I had a 14 year unit and don’t know when it was last serviced it had some major problems going on, 1. A lengthy crack that would allow carbon monoxide poisoning to back flow into the house. 2. Some genius decided to shove 4 filters in the unit another safety hazard.3. There was an ignition issue due to many filters blocking proper air flow. Needless to say I desperately needed a new unit immediately. Although, it was a long installation I am very grateful for this team of professionals. Thank you Capital Heating I’ll recommend you all often.

Catherine Zastrow

1730414352

I thought I had a serious electrical problem that I quickly decided went beyond my qualifications. Adam came and through his careful work on each malfunctioning outlet let me know I had a life threatening situation that required an immediate call to WE Energies. It turns out that when a neighbor’s tree was struck by lightning and fell onto my electrical line…the neutral was lost going to my house leaving the electrical to ground itself out inside the sunroom and house. This situation can cause damage to anything electrical to a fire. The WE Energy guy sent an entire crew to replace my entire electrical line from the pole to my house in the dark because it was deemed an emergency. Adam really figured out a life threatening problem keeping me safe. I cannot express how grateful I am that he came to help me.

Milly Mil Beats

1730223980

Only a 4 star because prior to Logan coming and doing an amazing job, my first technician didn't do the job thoroughly and so therefore I had to be reserviced again. I would like to give a special shot out to Logan and the fact that he gave me 5 star service. Very thorough, very polite, and he went above and beyond to make sure my furnace was working properly before he left. I appreciate that!!!! Logan, you're the real MVP and thanks again for your hard work and commitment to providing professional and amazing service today! Enjoy your day! You deserve it!!!!

Elizabeth Kuhn

1729701272

Technician Austin was super. He went above and beyond explaining things and being super helpful. He was also very professional in his conduct and work

lance stelzner

1729613512

Alex, a very likeable guy that makes you feel comfortable talking to. You also feel like you can trust him. He kept me informed about what he was doing and what was good about my air conditioning units and what was bad about them. He brought another technician, Jerome, whom I was familiar with, and together we formed a plan which saved me some money. Now, I'm ready for the furnace tune up coming soon. I hope to see Alex the next time I go through this procedure. Colin also needs to be commended as he followed through on the furnace side. As with Alex, very personable and very quick doing his work. You can tell he's been at this a long time. Alex also worked with his superior to save me some money. He also informed me of some information about heating and cooling that I wasn't aware of. Very helpful information. Overall, these 3 technicians grade out 5 stars and I wouldn't hesitate going back to Capital for service

Nancy Stiemke

1728503684

I am reviewing two technicians from Capital Heating. One was Randy, who did the yearly maintenance on my A/C unit, and the other was a young man who came a little earlier in the year to clean my dryer vent. These men were both very professional, on time and through. The young man who cleaned the dryer vent let me watch him, because I had no clue who to do. He was extremely helpful. I think that both deserve a 5 star rating and a bonus! Nancy Stiemke, Menomonee Falls, Wisconsin

Amanda Solomon

1728490070

Jeremy did an excellent job servicing my furnace. He was very considerate of my needs and helpful with reordering supplies. Jeremy was on time and very friendly. I am very happy with the service he performed.

Jon Howe

1727980996

Colin was great! Very knowledgeable and professional. Would recommend to anybody.

Sr Rhodes

1727977774

11/1/22 - Capital Heating does our annual furnace and AC maintenance like clockwork. As usual, Brandon Barney was prompt and very professional. He always takes the extra effort to make sure we understand everything.We have been extremely happy with the customer service provided by Capital Heating & Cooling Staff. Communication and service all the way around has been amazing!I would definitely recommend giving them a call. I'm really happy with the Maintenance Plan and their service and staff! I don't have to remember anything. They keep track of when things need to be serviced and call me.6/28/24 - This year, Bradley Hauser from Capital Heating came out to do our AC maintenance on our house and on our rental. (They will come in the fall to do the 2 furnace maintenances). As usual, communication and service were exemplary!! Thanks Capital!!9/26/24 - NOTE: Re service provided by Bradley on 6/28/24. We purchased a whole house dehumidifier from Capital previously and Bradley programmed our thermostat to remind us when to change the filter. We didn't know he did that, but it was a pleasant surprise and great customer service!!!WeFeedback on the 2 Fall furnace maintenances provided by Logan. Logan was prompt, professional and courteous . He answered all of our questions. He not only serviced our furnaces, but checked the dehumidifier in our primary house to make sure it was working properly which he didn't have to do. He went above and beyond to make sure we were satisfied with Capitals service. He showed us the reports of how our equipment was working and explained what he recommended and what we might expect in the future.As always, we are very happy with Capital Heating!!! I would highly recommend!Anything that has ever been wrong, they make right!!!

geordi woger

1727973140

David was great

R S

1727893254

Randy and Jeremy were great to work with. They raised concerns in a way I could easily understand, and made helpful suggestions. Jeremy outlined cost and value options very clearly.

Steve Hecky

1727788026

Anthony arrived on time. He was courteous, explained his work to us, gave us options to consider for improving the heating system, and he didn't try to pressure us into a decision.

Ni “Queen B” Tuck

1727776531

Great service, Colin was professional, informative and very knowledgeable. I appreciate all my questions asked answered. I would recommend this service to friends and family.

Rebecca Beck

1727730906

Kyle Klosiewski is a fantastic service technician who came out to my home this afternoon to run through diagnostics on my AC . Communication was excellent starting with the main office. Tiffany contacted me this morning and was going to reschedule to a later day and then told her that my unit is not blowing cold air. She checked with her manager and they schedule me in the afternoon today!Kyle was very honest; professional; efficient and personable representing the company very well!

michael davis

1727714813

Colin was excellent, very knowledgeable as well as being very attentive to details. I will definitely use Capital Heating, Cooling and Electric for any future needs

James Ewing

1727455448

Jeremy was a pleasure to meet and to work with. He was very professional, appeared very knowledgeable about the job, and was nice to work with. It was a very educational experience with Jeremy. He was very knowledgeable.

Ron Constantineau

1727453295

He was very efficient and professional.

Michael Rogers

1727390228

Sept 2024 Update -Jeremy from Capital Heating, Cooling, & Electric gave our AC system a thorough check-up recently. He kept us advised of his timing (he was on time), efficient, and very communicative with us.We also appreciated Jeremy's explanation of why we should add a coil-sanitizing UV light to the system.Cap Heating is our first choice for anything HVAC!Original post 2022-Two years ago my wife noticed a big spike in our electric use, and we knew the cause - our (in 2022) 34-year-old central air conditioner. Last spring, Capital Heating techs managed to tune the old unit to coax "just one more" season out of it for us. We had planned to upgrade this year, and couldn't have timed it better.Ethan & Stephan were great - on time, kept me advised as the work progressed, and were polite enough to pretend that I was funny.After installation was complete, they stepped through the new hardware with me, answered more questions, and made certain I knew how the replacement programmable thermostat worked. I can't say enough good things about these technicians - knowledgeable, straightforward, and resourceful when it came time to modify existing duct work to accommodate a modern cooling system.While the old unit hadn't totally failed, it just couldn't keep up with the recent heat. The new Rheem had cooled our entire house (two story, just under 1800 sqft) well before bedtime.Capital Heating & Cooling is my first recommendation to anyone in the market for AC, furnace upgrade, heat pumps - whether it's a new installation or servicing an existing system. We appreciate their good work! Many thanks!

Joe McCook

1727377499

September 26, 2024Wauwatosa, WisconsinCapital Heating’s Service Team (Dave & Partner) came to my home today and demonstrated their technical capabilities. I had a new Lennox system installed about a year ago and the Smart Thermostat was not communicating properly with the furnace. This Team recognized the different possibilities for the malfunctions for the heating and AC systems and located a faulty wire connection at the furnace interface and software that corrected what could have been trying to locate a “needle in a hay stack!” The problem was corrected and the system is now running efficiently as a result of this professional and highly skilled Team! Thank you for your excellent work…..Your commitment to utilizing a quality process and “root cause” analysis in determining a corrective action matrix that was appropriate and effective was impressive.I highly recommend Capital Heating and Cooling as both credible and very knowledgeable in providing complex customer solutions for sometimes technically challenging scenarios.Regards,Joe (homeowner)Wauwatosa, Wisconsin

Michael Harrell

1727374847

Jeremy did a great job and was thorough with the furnace

Johntelly Sebree

1727372402

David was very respectful of my home and knowledgeable. He made sure to address my every concerns. I’m pleased with the care I receive whenever I talk with someone at Capital Heating, cooling.

Thomas Coates

1727370770

Kyle and Tony are both very knowledgeable and professional. They explained their diagnosis and solution very clearly, and I feel relieved to know that my furnace is now working well heading into the cold months.

Carter Thomas

1727354572

Hi all -A great experience by the Capitol heating crew! A furnace tune up and system evaluation, gave us all the confidence our furnace is set for the winter months to come. Yes, it is true, Capitol hires the best, and it is all about the people. Our Tech Collin was not only an expert in all the details and interworkings of our furnance system, but a gracious, polite and consciousness young man. Informing and educating us at every step of the process, Collin shared pictures and simple, descriptions to let us know what was happening, and why. A great experience all around, and WE understand our furnace better because of Collin and Capiltol. Thx again!!

Gary Czubinski

1727286039

Badley was first rateHe knew exactly what he was doing. He also got my air conditioner working as it should. It's is a two stage unit that was set up only as a single stage. Bradley took care of that.5 stars for Bradley

David Jones

1727283059

We had duck work cleaning done. Tech was very nice and friendly. He Let us know what he was doing and also kept me informed. Cleaned up as he went along. Would have them do other work as I need it.

Debbie M Wuerl

1727200160

Hi Tiffany,I’ve been wanting to contact you to thank him for getting my AC up and running again. Prior to Carl coming over to assess the problem and then fixing it, I’ve been going over to my mom’s house to spend time with her (93-years-old). I really had the impression that my machine was too old to revive. Turns out all it needed was a little tweaking, and Carl was the one to do this! HE is WONDERFUL! And the work he did for me was more than appreciated.Deb W.

Harry Markos

1727129780

We paid a lot of money for our furnace and AC, but their service is incredible. Have never met a group of guys that get along and do great work nothing but great things to say about them. Thank you, Capitol.

Bill Fry

1727127296

Our technician, Logan, was very timely, courteous, professional and explained everything thoroughly in an easy-to-understand fashion. He called us when he was on his way and explained how long his work was estimated to take. He showed us the courtesy of asking if we wanted him to be masked while in our home (we didn’t as we are fully vaccinated, but it was professional of him to ask). We would definitely recommend Logan and Capital to our friends and neighbors.

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